Who’s THAT Guy?!?

Please allow me to introduce myself.  As the spokesperson for Chamberlin Roofing & Waterproofing, people know me, quite simply, as The Chamberlin Man.  I represent the courteous, professional and trustworthy service our entire team offers each and every day. At Chamberlin we are committed to the values we set in place more than 100 years ago.  Values like diligence, pride, honesty, commitment, loyalty and ingenuity are the guideposts of our work.

Here I am looking rather dapper in a 1940s circular of my "Ten Commandments."  In my day and age it was common for companies to stand for fair, personalized service.  The level of service and the values The Ten Commandments of The Chamberlin Man bring to the job aren’t as common in all businesses today, but they’re still the code that the Chamberlin team lives by, and I encourage you to do the same in your business.

I. Know Your Product, II. Know Your Customer, III. Know Your Market:  Work diligently and take great pride in knowing your products, customers and the market.

IV. Be Honest – Deal With the Facts:  You know honesty is the best policy, so shoot straight with clients.

V. Be Careful of Commitments, VI. Keep Your Promises:  Properly set expectations and try never to overcommit. Work hard to follow up on any and all promises by doing what you say you are going to do.

VII. Get the Order – At The Right Price:  Do what it takes to win business. That is, develop relationships, offer fair pricing and bring new ideas and solutions along with superior capabilities.

VIII. Watch Your Conduct and Your Health:  Safety should be more than just talk. It should be a way of life and an ongoing process of training and commitment from all levels of employees.

IX. Be On The Job:  Be “present” in the work that you do. Pay attention to the details and it will show in the quality of work delivered.

X. Be Loyal – Cooperate:  Be loyal to each other and your clients by being a team and working together.
 
Though stated a little differently, the Chamberlin men and women of today still walk the walk of the sharp dressed, and may I say very handsome, “Chamberlin Man.”  In fact, our brand of service is very much that of a past era. Personal. Professional. Reliable. And while our client service is of a past era – the services, technologies and application techniques we bring to the job are some of the most advanced available. The marriage of the past and present is what makes Chamberlin both accountable and capable today.
 
I am pleased to make your acquaintance.  I'll be seeing you around.

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